Melissa is the Managing Director of ARMA.
In recognition of Melissa’s revenue management abilities she was charged with implementing best-practice techniques at various Ritz-Carlton properties in the Asia Pacific region, which included training and providing recommendations to hotel management for a successful Revenue Management strategy. These properties included, The Ritz-Carlton Singapore, Bali, Seoul and Osaka.
Melissa has assisted many properties with their RM goals and their need for well qualified Revenue Management employees. She also has experience in providing education and support to both the holiday park and holiday rental markets. With a passion for Revenue Management in the accommodation industry Melissa has now established the Australian & NZ Revenue Management Association (ARMA) and is creating a fast growing network of domestic and international RM professionals.