Website Monitoring and Reliability
Having a fast and reliable website are some of the most important fundamentals of any website. Websites with slow response times, high error rates and periods of downtime can significantly affect customer trust and engagement. The importance of having tools set up to catch such problems becomes vital.
Having monitoring tools
As standard, Fastrack sets up a pinging service on your website that monitors your website every five minutes. This imitates a user visiting your website and notifies us if any issues have been found. The benefit of this is that it can pick up more than just the server performance. For example, if anything were to happen to your DNS this monitor will pick it up. This monitor can be
Another product that we have had great success with is with NewRelic. This is a service that will monitor every aspect of your website. It will reveal errors, what page those errors occurred, server response time, time spent doing certain operations, time spent querying the database, time spent communicating with external services and many more. This is a must for any larger website, as it provides details on the website performance to really quickly resolve and optimise the website.
Status pages can be a good way to communicate to